Terms of service
Last Updated: May 16, 2026
This website is operated by TrueStead Supply LLC. Throughout the site, the terms “we”, “us”, and “our” refer to TrueStead Supply LLC and TrueStead Supply.
By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, including all policies referenced herein.
1. Website Use
You must be at least the age of majority in your jurisdiction to use this website. You may not use the website or products for unlawful purposes or violate any laws in your jurisdiction.
2. Product Information
We attempt to display product descriptions, specifications, images, and dimensions as accurately as possible. However, product appearance, dimensions, colors, or specifications may vary due to manufacturer changes, production tolerances, or display settings.
We reserve the right to modify or discontinue products, pricing, specifications, or availability without notice.
3. Orders & Pricing
We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:
- Pricing errors
- Fraud prevention
- Product unavailability
- Unauthorized resale
- Suspicious activity
If an order is cancelled after payment, we will issue a refund in accordance with our posted policies.
4. Shipping & Risk of Loss
Risk of loss and ownership transfer to the customer upon delivery by the freight carrier. Customers are responsible for inspecting deliveries upon arrival.
TrueStead Supply is not liable for delays, damage, or losses caused by freight carriers, manufacturers, weather, labor shortages, or other circumstances beyond our control.
5. Installation & Compliance
Customers are solely responsible for:
- Hiring qualified installers
- Obtaining permits
- Compliance with local codes
- Safe installation and operation
TrueStead Supply does not provide engineering, electrical, plumbing, or structural design services unless explicitly stated in writing.
6. Manufacturer Warranties
Products may be covered by the original manufacturer's warranty, if applicable. Warranty coverage and remedies are governed solely by the manufacturer's terms.
To the fullest extent permitted by law, TrueStead Supply disclaims all implied warranties, including warranties of merchantability and fitness for a particular purpose.
7. Limitation of Liability
To the fullest extent permitted by law, TrueStead Supply shall not be liable for:
- Indirect or consequential damages
- Lost profits or revenue
- Business interruption
- Property damage
- Installation costs
- Labor costs
- Losses resulting from product misuse or improper installation
Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and website design, is the property of TrueStead Supply or its licensors and may not be copied or used without permission.
9. Prohibited Uses
You may not use the website:
- For unlawful activities
- To distribute malicious code
- To scrape or harvest data
- To interfere with website security
- To infringe intellectual property rights
10. Governing Law
These Terms shall be governed by the laws of the State of Wyoming, without regard to conflict of law principles.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
12. Contact Information
Email: info@truesteadsupply.com
Phone: +1-888-321-6765
Address: TrueStead Supply LLC
30 N Gould St,
Ste N
Sheridan, WY, 82801, United States