Skip to content

Privacy Policy

Privacy Policy

Last Updated: May 16, 2026

This Privacy Policy describes how TrueStead Supply ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.truesteadsupply.com (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, cookies installed on your device, and how you interact with the Site.

This information may include:

  • Browser type and device information
  • IP address and time zone
  • Pages or products viewed
  • Search terms or referring websites
  • Browsing behavior and interaction data

We collect this information using:

  • Cookies – small data files stored on your device
  • Log files – track actions occurring on the Site
  • Web beacons, tags, and pixels – used for analytics and marketing

When you make or attempt to make a purchase through the Site, we collect certain information, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information
  • Email address
  • Phone number

2. How We Use Your Information

We use Order Information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Communicate regarding orders and support
  • Screen orders for fraud or risk
  • Provide marketing communications if you opt in

We use Device Information to:

  • Improve website performance and usability
  • Analyze traffic and marketing effectiveness
  • Detect fraud and security threats

3. Sharing Your Information

We share your information only as necessary to operate our business and fulfill orders, including with:

  • Shopify (our ecommerce platform)
  • Payment processors
  • Shipping carriers and freight companies
  • Manufacturers and suppliers fulfilling orders
  • Analytics and advertising platforms such as Google Analytics

We may also share information to comply with applicable laws, legal requests, or to protect our rights and business interests.

We do not sell your personal information for monetary compensation.

4. Advertising & Retargeting

We may use cookies and advertising technologies to display relevant ads through platforms such as Google and Meta (Facebook).

You can opt out through the following services:

5. Data Retention

We retain your Order Information for our records unless and until you request deletion, subject to legal, tax, accounting, fraud prevention, and warranty obligations.

6. Your Privacy Rights

Depending on your state or country of residence, you may have rights to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Opt out of certain advertising or data sharing practices

To exercise these rights, contact us using the information below.

7. Security

We maintain reasonable safeguards designed to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Minors

This Site is not intended for individuals under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

10. Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your information, please contact us:

Email: info@truesteadsupply.com
Phone: 1-888-321-6765